General Information

What are the expected hours?

Games typically last about 3 hours. However, this is dynamic and subject to change depending on the game.

What will I be paid?

The amount you are paid depends on your position and the amount of tips you earn during your shift. Please view the Tulane Football Pay Model for more detailed information.
Please note that all pay models reflect pre-tax earnings.
You can expect payment within 7-10 business days.

How do I sign up?

Once you have fully completed onboarding, you will be able to sign up for events.
You can do this by clicking the “Sign Up” button underneath the event in the “Upcoming Events” section on the “Home” tab of your E2S Staff App.
- Here, you will also be able to access the link to the Event Training Video

How do I complete my onboarding?

Watch the EATS2SEATS Onboarding 101
Download the E2S Staff App from the Apple App or Google Play Store.
Begin onboarding using the E2S Staff App:
- 3.1 Complete the required trainings in the app.
- 3.2 Complete Tulane Alcohol Training & upload your certification receipt to the “Alcohol Certificate” section of the “My Profile” tab on your E2S Staff App.
- 3.3 Purchase the proper uniform & upload for approval in the “My Profile” tab
Register & confirm for the event on your E2S Staff App

Who do I contact with if I need help?

Please message the E2S X LA Hotline with any questions or concerns.
(919) 925-6057
- You may also email support@eats2seats.com for help.
You can also direct questions to the Event MyChat in the Staff App. Please make sure you have joined both of these if you have not already done so.
At the event, each area will have E2S Leads to assist. If you are unable to find a Lead and need assistance, please contact the E2S X LA Hotline : (919) 925-6057

Where do I go?

What can I bring in?

What can I wear?

All employees should come wearing a black polo and black pants/skirt. You can also purchase a E2S polo at the E2S Merch shop.

How do I find my location assignment?

Your assignment can be found on the homepage of your staff app.
- If you are still need assistance, an E2S lead can help you at check-in and ensure you are directed to your assigned location.

When do I arrive? When can I leave?

Check-in time is located in the E2S Staff App. If this is changed it will be reflected on your E2S Staff app and will be announced in the event MyChat.
After sales end, stay at your stand to help clean and organize inventory. Once dismissed by the stand lead, you must check out at the same place as check-in to ensure you get paid for the event.

ALCOHOL SAFETY

You are personally liable and responsible for any and all legal and financial penalties from your participation or contribution to illegal alcohol service
You must ID every customer and open any alcoholic beverage before handing to a customer. The MAX you can serve per customer is: [2 beers] OR [1 liquor drink]

IMPORTANT POLICIES

Anyone who is seen in E2S apparel not working their assigned stand will forfeit their paycheck for the event and will not be allowed to work with E2S in the future.
- This includes, but is not limited to: leaving your stand to watch the event, watching the event after you check-out, wandering the grounds or performing any tasks not included in your role job description nor directed by your on-site leadership
Anyone who is seen going on their phone during their shift, self-tipping, or illegally serving alcohol (over-serving, not checking IDs, etc.) will be removed from the shift.
If you have any further questions about what is allowed, please ask an on-site E2S staff lead or contact the E2S X LA Hotline: (919) 925-6057

General Logistics Information for Yulman Stadium.